Class Registration:
-All classes must be pre-registered. Walk-ins at the time of class or during a class cannot be accepted.
-We reserve the right to cancel any class. Full refunds or credits will be provided for any class we cancel.
-Class cancellation. Should you need to cancel your class for any reason, please contact us at least 72 hours prior to the start of the class for a refund or credit. If you are not able to attend, you may send a friend in you place. Simply notify us of the change at info@cookcorkandfork.com. No refunds or credits will be provided for cancellations for regular classes of less than 72 hours prior to the class start time. No refunds or credits will be provided for cancellations of any Camps (Adult/Junior & Teen Chef) of less than 2 weeks notice prior to the start date of the Camp. 
-Cook, Cork & Fork is pleased to offer a selection of fine wines and craft beers available for an additional cost to the classes.  If wine or beer is included in the class, it will be listed on the menu when registering. BYOB is not permitted.
-Signed waivers are required for all Kids Camps and Teen Camps for guests attending under the age of 18. The required waiver can be found here.
-Children of all ages are welcome to join their parents for classes with start times prior to 5:30pm. Classes starting after 5:30 are limited to guests ages 16 and older attending with an adult. Parents are solely responsible for their children while attending a class or visiting our store.
-When applicable, no refunds can be provided for any booking credits or class booking after 90 days.
-"No Show"/"Late Show" - In order to respect our other guests in class, we have established a hard cut off, of 20 minutes after the class published start time. By this time into the class, the guests have received instruction and progressed through the first recipe. We cannot ask the guests that have already arrived to class to wait while our team catches up any “late shows”.
Those guests arriving more than 20 minutes after the class start time ("Late Show") will be considered a “No Show”, resulting in no refund or class credit. 
​"No-Show" guests will not receive any credit or refund.
We appreciate your understanding and always ask that you arrive 10-15 minutes before the class start time. So that we might get you checked in and setup for your class. 

CCF Cooks Club Membership Program:
As a member of the CCF Cooks Club, you will receive a unique promotion code to use when booking a class through our web page. The CCF Cooks Club Member must be the guest to create the booking. Promotion codes not be combined with other discounts. Discounts on merchandise apply to regular price merchandise only. Not applicable to previous purchases. Monthly billing will reoccur automatically on the date of initial registration. To change or terminate membership, you can access your PayPal account that was created at registration.  As a member, you will receive an email on the 5th of each month that will provide you with 4 Cook, Cork & Fork Recipes & Shopping Lists.  Special CCF Cooks Club Shopping Days will be announced via email to current CCF Cooks Club Members.   

Photo/Video Release:
We're so glad that you have joined us in a class or event! As part of your participation in our class or event you agree to grant to COOK, CORK & FORK and its authorized representatives unlimited permission to record photographs and/or video, pictures of your participation. You further agree that any or all of the material photographed may be used, in any form, as part of any future publications, brochure, or other printed or digital materials used to promote COOK, CORK & FORK, and further that such use shall be without payment of fees, royalties, special credit or other compensation. You may request to be not included as provided here, by emailing us at info@cookcorkandfork and include the date and time of your class/event and your name.
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Allergens:
We will work to accommodate food allergies whenever possible. We ask that you contact us well in advance of your scheduled class to discuss. Some of our classes lend themselves to either Gluten Free or Vegetarian. We do process allergens in our kitchen classroom.

In-Store Purchases:
Returns within 90 days of the original sale will be processed for a store credit or refund by the original method of payment. Customer must have the original receipt and the item must be in its original packaging. After 90 days or without the original receipt, store credit will be provided for the most recent sale price. All Clearance Item sales are final.

We strongly believe that proper storage is crucial to maintain the quality of wine, beer, spirits and food items. Since we are not able to control how wine, beer, spirits or food items are stored after it leaves our store, we do not issue refunds, credits or exchanges for wines, beers, spirits or food items.

Security Policy:
Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Privacy Policy:
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Gift Cards & Electronic Gift Certificates: 
Physical Gift Cards are available for purchase in our store. Electronic Gift Certificates are available online through our web page at https://cookcorkforkdg.digitalgiftcardmanager.com/gift. The monetary value of a Gift Card/Certificates may be applied to any product purchase or class registration. Gift Cards/Certificates may not be used for Private Events. No Refund is granted for any purchase less than the monetary value of the Gift Card/Certificate. The Gift Card/Certificate cannot be replaced if lost, stolen or damaged. Treat each Gift Card/Certificate as cash, as they cannot be replaced if lost or destroyed. Each Gift Card is transferable and additional value may be added at any time. The Gift Card/Certificate may not be returned, refunded or redeemed for cash.

Private Events:
-All Private Events require a signed Private Event Agreement and non-refundable deposit. No dates or times can be secured without both the required deposit and signed Private Event Agreement.
For additional information or questions please email Events@CookCorkandFork.com

Holiday Class Bonus: 
Click HERE for details

Rewards Program (suspended):
For every $100 spent in our store we will credit your cooking class booking account with $10 which can be applied to any published classes. To participate in the rewards program you must register in our Point Of Sale in store at the time of sale. Once registered, simply provide your name at the time of each purchase and the purchase amount will be included in your rewards. Once you have purchased $100 in participating items, we will apply a $10 credit to our class booking account. If you do not have a booking account you can create one HERE or manage an existing booking account. Or, we will be happy to set one up for you. The account first name, last name and email address must be the same in both the Point Of Sale and the booking system.

Purchase of Private Events or booking of cooking classes in our store do not apply to the booking credit. Only the purchase of retail items.

Restrictions may apply and we reserve the right to terminate or modify this Rewards Program at any time at our sole discretion. Any previously awarded booking credits will not be affected.

**Rewards points expire 1 year after the issue date**

Charitable Contributions:
Please click here for our donation policy and instructions for submitting requests.

HOLD HARMLESS AGREEMENT, WAIVER, and RELEASE
In consideration of being permitted by The Sizzle Kitchen LLC, dba Cook, Cork & Fork of 34 W. Palatine Rd., Palatine, IL 60067 to participate/attend in its cooking class, event or function, I hereby forever and always waive, release, and discharge any and all claims for damages, personal injury, death, or property damage which I, or in the case of children’s classes, events or function, my child, may have or which may hereafter accrue as a result of my/child’s participation in said activity. This release is intended to discharge, in advance, Cook, Cork & Fork, it’s owners as well as all members of its staff whether contracted or employed or volunteer, from and against any and all liability arising out of or connected in any way with any participation in said activity.
 
I understand that the above activity may be of a hazardous nature, including but not limited to food preparation, food handling, kitchen equipment, food consumption and that serious accidents and allergic reactions may occur during the above activity; that Cook, Cork and Fork continually uses and creates products that may contain known and unknown allergens including but not limited to dairy, tree nuts, glutens, shell fish and others, and that participants in the above activity may sustain personal injuries as a consequence thereof. Knowing the risks involved, nevertheless, I have voluntarily applied to participate in said activity, and I hereby agree to assume any and all risks of injury or death and to release and hold harmless Cook, Cork & Fork, it’s owners as well as all members of its staff whether contracted, employed or volunteer, who might otherwise be liable to me or in the case of children’s classes, my child. I further understand and agree that this waiver, release, and assumption of risks is to be binding on my heirs and assigns.
 
I further agree to indemnify and to hold Cook, Cork & Fork, it’s owners as well as all members of its staff whether contracted, employed or volunteer, free and harmless from any loss, liability damage, cost, or expense which they may incur as a result of any injury that I or in the case of children’s classes, events or function, my child may sustain while participating in said activity.
 
This waiver shall remain in full force for any future activities at Cook, Cork & Fork until I revoke in writing, which must be mailed to Cook, Cork & Fork at the address included above. I UNDERSTAND THAT MY CONTINUED PARTICIPATION IN ANY FUTURE CLASS, EVENT OR FUNCTION, WILL AUTOMATICALY RE-INSTATE THIS AGREEMENT.
 
BY ATTENDING ANY CLASS, EVENT OF FUNCTION, I ACKNOWLEDGE THAT I HAVE CAREFULLY READ THIS HOLD HARMLESS AGREEMENT, WAIVER, AND RELEASE AND FULLY UNDERSTAND ITS CONTENTS. I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT BETWEEN MYSELF AND COOK, CORK & FORK AND ANY OWNER STAFF MEMBER OR VOLUNTEER OF STORE OR COOKING CLASSES WHETHER CONTRACTED EMPLOYED OR VOLUNTEER.
 
PHOTO/VIDEO RELEASE
By attending any Class, Event or Function, I fully understand that I and/or my minor child may be photographed or video-taped while attending a class or demonstration at Cook, Cork & Fork. I hereby surrender all property rights to said photos or videos and understand that Cook, Cork & Fork may or may not choose to use these photos or videos for media or promotional use now or in the future. I understand that if the photos or videos are used, it will be done so in a tasteful and respectful manner.
 
I UNDERSTAND MY SOLE REMEDY TO NOT ACCEPT THIS AGREEMENT IS TO NOT PARTICIPATE IN OR ATTEND ANY CLASS, EVENT OR FUNCTION. MY PARTICIPATION OR ATTENDANCE IS MY ACCEPTANCE OF THE PROCEEDING.​

SHOULD YOU HAVE ANY QUESTIONS REGARDING OUR TERMS AND CONDITIONS PLEASE CONTACT US.

ALL TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.